Problem registering for a course?


If you’re having trouble registering for a course, you might have an experience like this:

I want to do that course, but every time I try, I get taken to a registration page, which I am endlessly filling in, waiting for a confirmation email, and ending up back where I started.

I understand this is very frustrating!

The #1 issue we find when investigating this situation is that the emails are being sent to you, but they are going to your spam/junk folder. If you use Gmail, they might be filed under one of the other tabs (Promotions/Social/Updates/Forums).

Another potential issue is that you signed up with one email, but primarily use another email address.

If you’ve checked for these issues and are still having problems, please reach out to us. We want to help!

You can reply here or use our contact form: